Customer Service Representative

Responsibilities

• Serves customers by providing product and service information and resolving product and service problems.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Prepare product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Keyboarding
• Office 365

This is a full-time position. Monday – Friday, in office.

Qualifications / Skills:

• Customer service
• Product knowledge of Folding Cartons a plus but not required
• Quality focused
• Problem solving
• Documentation skills
• Phone skills
• Listening
• Resolving conflict
• Analyzing information
• Multi-tasking

Education, Experience, and Licensing Requirements:

• High School Diploma